Deca Custom Overmolding and Overmolded Cables Manufacturing Company Customer Service

Ours is indeed a service industry.

From initial contact, to follow up after shipment, your satisfaction is our driving force. Whether your order involves electric wiring harnesses, overmolded assemblies, custom cable assemblies, PC Boards, or other types of custom, electro-mechanical assembly, there are certain common denominators which involve our commitment to quality service. We are detail-oriented, always looking for a better or more economical way to fulfill your requirements. While we adhere strictly to customers' specifications, there have been many occasions when we offered recommendations to customers, suggestions that further enhanced their designs. Our experienced personnel add value to the process. Our purchasing personnel can obtain the best component prices. Our engineering personnel assist in design work and assure specifications are met. Our quality assurance personnel work to be certain the products being shipped to you meet the level of quality you expect and deserve.

"You" are our fundamental and most important priority. Without "you", we are just a facility filled with technical machinery, trained people, and quality parts inventory. Our wheels are not placed in motion until  you" enter the picture, "You" are the very reason we exist.. we have never lost sight of that fact. We continually strive to keep your priorities in mind. We desire to have you as a satisfied customer as we serve your immediate and long term needs.